Welcome to WindLinx

Service Impact: Iridium Provisioning Services.

Begin Date: 27th October 2016

Begin Time: 16:30 (GMT)

End Date: 28th October 2016

End Time: 08:00 (GMT)

Comments: During the above period Iridium will be completing essential maintenance/updates to their provisioning system. During this period we will be unable to process any provisioning requests, including activations, deactivations, suspensions, and prepaid top-ups.

Any prepaid top-up requests must be received before 12:00 BST on Wednesday 26th October 2016 in order to ensure that we can process them before the maintenance window.

This maintenance will not affect any active devices or transmissions. Should you experience any problems or issues after these works have been completed please do not hesitate to contact our support team, support@wi-ltd.net.


If you have a problem and need to contact our support team, please complete the following support ticket, providing as much detail as possible, and our support team will contact you as soon as possible.

Your name

Your full name, so we know how to address you.

Company name

The name of the company to which the device or service belongs.

Your e-mail address

We need this so that we can contact you regarding your support request.

IMEI / ESN (if applicable)

If you are reporting a problem with a device, please provice its IMEI or ESN.

Contact phone number

Please provide your telephone number in international format (eg +1.234.567.8910)

Device Phone/Serial number

If you are reporting a problem with a device, please provide its phone number or SIM serial number.

Description of the problem (Please be as detailed as possible)